Mt. Pleasant Window and Remodeling Company Review

• Reviewed By: James B
• Location:
• May 10th, 2015
• This review was copy/pasted from:
  
• Original Review Link: https://www.bbb.org/pittsburgh/business-reviews/windows/mt-pleasant-window-remodeling-in-mt-pleasant-pa-4000159/reviews-and-complaints

• Comment: To whom it may concern, I’ll start by saying that we are very, very pleased with the replacement window service provided by Mt. Pleasant Window and Remodeling Company at our property. As we reside in suburban ********, we contacted Mt. Pleasant Window to obtain an estimate for the work. They were very accommodating in agreeing to meet us at the property on a Saturday, so we wouldn’t miss any work. Of course, as best laid plans go, we had car trouble on the way. ***** was very gracious and offered to wait for us. Two hours after our agreed meeting time, we finally made it and ***** was tremendous. We walked through the house and established the work we wanted done. He made measurements and took notes and was very thorough in describing not only the window’s quality and warranty, but also the level of professional service that we would receive from demo to clean up and a very complete quote. After agreeing to terms, ******* (the project foreman) came out the house and made very accurate measurements of each window opening to facilitate ordering the correct windows. Once the windows arrived, ***** called to establish a date for installation that was completely at our convenience. The day of installation, ******* and his crew showed up on time and set to work. First by protecting the house by laying runners throughout, but also by laying plastic outside to catch any debris from the demolition. They worked meticulously removing the old windows, installing the new ensuring proper operation, hand forming the outside trim and proper caulking sealing out the elements and removing all of the old windows and debris. Our new windows look fabulous, have already made a noticeable difference in the comfort level of the home and have met or exceeded all our expectations. All in all, this was a first class job provided by true professionals and I would HIGHLY recommend them to anyone for any project you may be considering.
• Overall Rating