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Great experience from start to finish! Mt. Pleasant Window solved my bathroom caulking issues caused by another contractor. From the first contact, communication was exceptional. Scheduling the first appointment for an estimate to the actual work always fit into my schedule. Repair work was completed neatly and professionally with 100% clean-up. Due to the fact the work took a shorter time frame to complete my final bill was reduced by $200!! What a pleasant surprise. Great service, honesty and outstanding workmanship can be found at Mt. Pleasant Window and Remodeling. Thanks!
We had a walk in shower installed and absolutely love it. Very impressed as well with the workers, Ted and JR. Very professional, respectful, and patient in answering questions and providing instruction. Overall, from beginning to end, a top notch company to work with and we couldn't be more pleased with the end product.
On October 6, 2020, Mt. Pleasant Window & Remodeling replaced all the windows in my home with Kensington HPP Meridian windows. I have had some bad contractors in the past which results in little trust and faith in future contractor work. That wasn't the case this time. The experience from start to end was great! Arian did a good job of presenting the various products and the benefit of each. He was patient with my questions, no pressure ,and provided the right answer as opposed to what I wanted to hear. Heather also was easy to work with with scheduling and communicated well. Joe, Chuck, and Bert replaced the windows in two days. There wasn't much of a mess and they cleaned up as they went along - There wasn't anything for me to cleanup when they were done. They took their time which resulted in quality work - and it showed. I was surprised how good the windows looked on the outside afterwards. The previous windows were original, wooden, single pane windows with little insulation. I immediately noticed the difference that night. A lot of the outside noise was dampened and the house maintained a uniform temperature - both during the day and night. Normally by mid-day the house would be heating up due to day time heating - it maintained the temperature from over night and had to open the windows to let the warm air in. I would certainly use and recommend Mt Pleasant Window & Remodeling again. Thank you all for a great job!
To say I'm pleased with my windows is an understatement! You will never find the quality of these windows anywhere else. Dealing with this company was enjoyable from start to finish. I never felt pressured and everyone I talked to was so nice and helpful. The four guys that came to my house to install the windows were so nice and polite and very neat! They cleaned up after themselves and did a fantastic job! The front of my house gets sun all day long, I had to buy room darkening blinds to keep the heat out...I won't need those anymore! I can't believe how these new windows repel the heat...AMAZING!!! You will not be disappointed with this company or their product!
Joe Gamas & Chuck, of Mt Pleasant Windows & Doors, replaced metal trim around my sliding glass door that was damaged by another company. Job was done neatly, within a reasonable time and guys were polite. I have recommended your company and will continue to do so.
After having replacement windows and entry doors installed by Mt. Pleasant last year, we did not hesitate to call them for this year's projects. Brian and his helpers did an outstanding job on the roof, siding, and back porch of our former rental, giving the house an entirely new look by the time they were finished. We were familiar with Joe's work from last year, so we specifically asked that he be part of this year's project. He and Charlie replaced the 2 front windows and siding on the front porch of our main residence. They, like Brian, paid careful attention to every detail and did a beautiful job in transforming the entire appearance of this part of our house. From beginning to end, we had only a positive experience with everyone at Mt. Pleasant. Rachel and Heather, who answered the phone, were always courteous and helpful. Mike and Patrick guided us through the planning phase and Patrick called and stopped by several times as work progressed to make sure things were going well and that we were happy with everything that was being done. Brian, his helpers, Joe, and Charlie were always polite and willing to answer any questions we might have. They had a great work ethic and obviously took pride in doing their job well. Based on our experiences this year and last, my husband and I wholeheartedly recommend Mt. Pleasant and would most definitely call them again should we have additional remodeling needs.
My dad and I have used Mt Pleasant Window for many years, and they have always stepped up to help us out. My most recent work was a door and window replacement, plus replacing my porch railing with vinyl. Rich and Nick were prompt, fast and so great at what they do! Over the years, Mt Pleasant has replaced all our windows and doors in 2 homes, plus a roofing job. Arian is the greatest salesman, and Anthony in service helped me out with a service job this year! I want to personally thank everyone for the great work over the years, I will certainly call you for any future projects!
Very professional salesman and installers. Walked us through the different options and recommended options based on our wants/needs. Gave excellent price and work was completed on-time with area cleaner than when they arrived. Highly recommend to anyone looking to upgrade their door to make your house look better.
Professional, caring and knowledgeable. Mt Pleasant Windows listened. I had a patio door that had a rotting piece of wood at the trim area. Watched to many HGTV shows and expected the worse. From the consultation, my husband and I loved the product. The little model plus the video of how the doors are manufactured sealed the deal. Then the manager came out to sign us up, followed by an installer to re-measure. All doors are made custom. Finally the day for installation arrived. It was a FUN experience. All 3 men were very nice, thorough and worked well together. The project is complete, the door works much better than the old door and we are thrilled! Thank you Mt Pleasant Windows and Joe who was the primary installer! I apologize for not remembering the other two gentlemen's names. But they were great as well!
I was initially impressed with the communications that I received from Mike. He answered all questions and went beyond what normal salespersons do. Because of my schedule most of my questions took place after "Normal" business hours. I was surprised to have them answered immediately instead of the next day or several days later like some companies that I dealt with. He explain all options and discussed the different possibilities. everybody in the company had the same professional attitude. From the office down to the installers. I was even contacted by Patrick the owner to ensure that I was completely satisfied. we were expecting a 6-8 week wait to get the windows installed, they arrived in less than 4. the installers, they were quite professional also. The difference in the appearance of the house was breathtaking. The job that they did was indeed noteworthy. we initially did not want the inside finished because we were planning on doing it ourselves. Afterwards we decided to have the trim done on the inside also. Mike was understanding and extremely helpful. Rich and Casey arrived Rich demonstrated his dedication to the company with a "can do" attitude. His professionalism is beyond reproach. There was no one that I dealt with in the company that did not show a commitment and "Loyalty" to the company and the customer they wanted to serve. the company demonstrated a desire to satisfy customers.